Returns & Exchange Policy

 

All our products are handcrafted by traditional craft persons in rural India, providing rural employment and livelihoods. Our returns and exchange policy is centered around this commitment to the artisan community and craft preservation.


We have a clear return policy only for defective/ wrongly shipped products. We do not accept return/ exchange on any other basis. We are very careful about how we showcase our products on the website. Please have a close look at the website before you order with us.

However, in the eventuality that you must return the product, you must courier the product to us at 55, 6th Main, Gauravnagar, JP Nagar 7th Phase, Bangalore – 560078, at your cost in the condition that your received with the packaging and labels intact. We will refund your payment, subject to receipt of the product in its original condition and inspection from our end. It may take upto 10 workings days to process your return after the product is received at our end.

We appreciate your support for artisanal and handmade products.